In Cooperation with Cloudera
Cloudera, a global enterprise data cloud company, announced on Oct. 6 that it has made a presentation at TM Forum on its experience in building a network real-time analytic platform (NRAP) through collaboration with LG U+.
TM Forum is a global telecommunications industry consultative body designed to discover and verify new telecommunications technologies. This year’s forum focused on “Digital Leadership Summit: Data-Based Innovation from Edge to AI.”
The presentation on the NRAP was made by Jang Jin-soo, a manager of NMS Development Team at LG Uplus. Jang said that the establishment of the NRAP drastically reduced the time needed to respond to a drop in customer center network quality from up to one day to one minute. This resulted in a significant increase in the number of acceptable subscribers, a sharp cut in network operating costs, a boost in work efficiency and an improvement in t-net promoter scores (NPSs).