To Classify Customers Based on Databases

Hyosung ITX signed an MOU on developing next-generation smart factory solutions for Hyosung Group with SAP Korea.
Hyosung ITX signed an MOU on developing next-generation smart factory solutions for Hyosung Group with SAP Korea.

Hyosung ITX signed an MOU on developing Hyosung Group's next-generation smart factory solutions with SAP Korea, a global IT giant, at SAP Design App House on Dec. 8.

Hyosung ITX announced on Dec. 8 that it signed an MOU with SAP Korea to build a smart factory solution at SAP Design App House in Pangyo near Seoul.

A smart factory solution is a system that collects and analyzes data from all processes such as manufacturing, production, and sales, and enables a client to make a quick and accurate decision based on the results of the analysis.

Under this agreement, the two companies will strengthen the future forecasting function of Xtrm Factory, a production management solution developed by Hyosung Group in 2018 by adding SAP's Customer Relationship Management (CRM) solutions and SAP subsidiary Qualtrix's Experience Management solutions to it.

The introduction of SAP's solutions empowers a company to predict customers' preferences or tastes and preemptively respond to them by classifying customers based on databases.

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