In March this year, a fire broke out at the production plant of Gate Gourmet Korea (GGK) that was contracted to provide inflight meals for Asiana Airlines.
To prevent a disruption in its meal service, Asiana Airlines signed a temporary contract for three months with Sharp Do & Co Korea, a small to medium-sized meal supplier. However, this new supplier failed to meet Asiana Airlines’ needs, forcing the airline to halt its inflight meal service. The inflight meal fiasco cost the airline dearly.
Asiana Airlines ended the temporary contract with Sharp Do & Co, which had supplied the meals since July, and started serving inflight meals made by GGK. As a result, the inflight meal crisis was officially resolved after five months.
The first flight loaded with the meals made by GGK was the OZ731 that departed from Incheon International Airport at 7:30 a.m. to Ho Chi Minh. Over the course of the day, a total of 81 flights (based on flights departing from Incheon and Gimpo) served 30,000 inflight meals made by GGK.