LG CNS Launches a Robot Service Platform, Orott

LG CNS has launched Orott, a robot service platform, for the first time in the Korean IT service industry. It connects robot manufacturers and companies that offer new services to their customers through robots, enabling optimal operation of both sides.

Orrot provides a new robot service by linking IT systems in airports, shopping malls, and distribution centers with various robots such as guide robots, security robots, and cleaning robots.

LG CNS first applied Orrot to Airstar, the guide robot in Incheon International Airport. Orrot will control 14 robots in total, eight at the first passenger terminal and six at the second passenger terminal.

It controls several robots in cooperation with the airport IT system and provides various services. It will analyze the congestion status of the departure hall after receiving information from the airport and deliver it to robots. The robots will guide airport users to less crowded route, which will improve the convenience of users.

If it is applied to a shopping mall, it can provide directions to the store, product advertisement and event information of stores close to the customer, and games for young shoppers.

In logistics centers, it can direct product transportation tasks for each group of robots based on their location. It can also check inventory in places that are hard to access.

Orrot analyzes data with DAP, LG CNS’ AI big data platform, and produces intelligent services. In addition, it utilizes the company’s IoT platform, INFIOT, to connect with all the robots released in Korea and abroad. Its main functions include controlling robots and giving missions, monitoring robots’ status, providing robot service content, operating services, and analyzing statistics.

According to the recent announcement of the International Robot Federation (IFR), the world’s service robot market will grow at an average annual growth rate of 18%, reaching about 45 trillion won (US$39.7 billion) by 2020. The Korean robot market is also expected to grow at an average annual growth of 16.5% and expand to 9.2 trillion won this year.

In the domestic robot market, various achievements were shown in hardware and the number of robots is increasing exponentially. In software, however, the industry is not as active despite its importance.

In order to establish a true service robot ecosystem, it is necessary to have an operating system platform that can link and manage the data and content that are the basis of robot service with various robots.