The Anti-Corruption & Civil Rights Commission of South Korea holds a meeting on February 22 in order to discuss how to better handle civil complaints from foreign workers in South Korea.
The commission is planning to designate as helpers civil affairs officials at the Seoul Global Center and eight Support Centers for Foreign Workers – Guro, Incheon, Uijeongbu, Cheonan, Gwangju, Daegu, Changwon and Kimhae – while listening to the opinions of the helpers as well as relevant government agencies such as the Ministry of Employment & Labor.
Foreign workers in South Korea can talk to the helpers when they have any complaints, whether legal, administrative, medical, or welfare. The commission is going to be in charge of those that cannot be handled by the helpers. According to the commission, they are expected to be of great help in communication with foreign workers, grievance settlement, and so on.
Last year, the commission carried out a pilot project before the helper designation. In the pilot project, a pregnant woman from Thailand could buy a health insurance policy and get insurance benefits. In addition, a Nepalese schizophrenic patient could be treated at a mental hospital.