On-time Performance
Hyundai Merchant Marine (HMM) ranked No. 1 in operation reliability which indicates container service quality in October after August.
According to the analysis of ship operation reliability released by SeaIntel, a Danish maritime analysis agency on December 3, Hyundai Merchant Marine's operation reliability (including the reliability of its operation with its shipping alliance) rose by six percentage points from the previous month to 82.9% at the end of October.
Hyundai Merchant Marine’s reliability was 8.1% higher than 74.8%, the average operation reliability of the 18 top global shipping companies surveyed. In particular, Hyundai Merchant Marine proved the best service quality in the world with 84.4% reliability excluding the tonnage of shipping companies of its alliance (2M).
In addition, Hyundai Merchant's alliance member, Maersk ranked 4th with 80.3% and MSC 3rd with 80.5% in the world. Therefore, members of the 2M-HMM Alliance all ranked high.
The results of the survey are a comprehensive assessment of shipping companies’ operation reliability at major hub ports for routes involving the Americas, Europe, the Atlantic, India and South America.
On the other hand, in August, Hyundai Merchant Marine claimed the top spot in the world in reliability for the first time in its history. But in September, inclement weather ramped up delays in its shipping services in Korea and northern China (Shanghai and Ningbo), sending down Hyundai Merchant Marine to 5th place with 76.9% reliability.