Governmental Action

Some iPhone handsets spontaneously shut down despite battery remaining and some of its batteries caught on fire.
Some iPhone handsets spontaneously shut down despite battery remaining and some of its batteries caught on fire.

 

The Korean Agency for Technology and Standards (KATS) has recently requested Apple Korea to submit documents regarding unexpected battery shutdown of some iPhone 6S series.

The agency has a right to force a national recall if there are concerns that a product defect may pose a safety threat to customers. Previously, the KATS ordered a recall of the Samsung Galaxy Note 7.

Given recent reports, some iPhone handsets spontaneously shut down despite battery remaining and some of its batteries caught on fire. 

An official from the KATS said on December 15, “We are receiving reports that the Apple iPhone has been abruptly shutting down through multiple channels. We have asked Apple Korea to submit documentation related to possible flaws in its products in order to look into whether the battery problems come with any potential safety threats to its users.”

 

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